Terms and Conditions
Terms for our text message service.
Introduction
These Terms and Conditions (“Terms”) govern your use of Homesmart's text messaging (SMS/MMS) service. By participating, you agree to these Terms, including provisions related to dispute resolution and limitations of liability.
Service Description
Homesmart sends SMS/MMS messages to the mobile number you provide. Messages may include service-related communications, appointment reminders, follow-ups, billing inquiries, or promotional information (if applicable). Messages may be sent using automated technology.
Participation is not required to purchase goods or services.
Message Types
If you have opted in, you may receive messages related to:
- Appointment reminders
- Service follow-ups
- Account or billing inquiries
- Operational updates
- Promotional or informational messages (if applicable)
Example: “Hello, this is Homesmart. This is a reminder of your upcoming appointment on [Date] at [Time]. Reply STOP to opt out.”
Message Frequency
Message frequency may vary based on your interaction with Homesmart. You may receive up to 2–5 messages per week.
Message and Data Rates
Standard message and data rates may apply based on your carrier's plan. Homesmart is not responsible for carrier fees.
Eligibility
To participate, you must:
- Be at least 18 years old
- Own a mobile device capable of two-way messaging
- Use a participating carrier
Not all carriers support this service.
Consent and Acknowledgment
By subscribing, you confirm you are authorized to enroll the provided mobile number and agree to receive messages. You accept responsibility for any applicable charges.
Opt-Out and Assistance
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact:
- Email: Contractors@Homesmart-usa.com
- Phone: (571) 352-3339
- Website: https://www.homesmart-usa.com
Privacy
Mobile opt-in data and SMS consent will not be shared with third parties for marketing purposes. SMS communications are governed by this section and our Privacy Policy.
Limitation of Liability & Disclaimer
Homesmart is not liable for delayed or undelivered messages. The service is provided “as is” without warranties of any kind.
Governing Law & Dispute Resolution
These Terms are governed by applicable state law. Disputes shall be resolved through binding arbitration, with waiver of class actions, to the fullest extent permitted by law.
Changes to Terms
Homesmart may modify these Terms at any time. Continued participation constitutes acceptance of changes.